Disclaimer

Last updated 24 July 2026

1. Not a government service

VisaPacks is a private tool that helps you organise the documents for an Australian visa application. We do not lodge applications, process visas, make decisions, or act on behalf of the Australian Government or the Department of Home Affairs in any way. Using VisaPacks does not create any relationship with, or submission to, any government body.

2. Official source of visa information

All official Australian visa information, requirements, fees, and application processes are published by the Department of Home Affairs. Always confirm requirements against the official source before you prepare or lodge an application:

• Department of Home Affairs — immi.homeaffairs.gov.au
• ImmiAccount (the official lodgement portal) — online.immi.gov.au

The document lists and guidance in VisaPacks are compiled from these public sources and are provided to help you prepare — they are a starting point, not a substitute for the official requirements, which can change at any time.

3. Not legal or migration advice

VisaPacks does not provide legal advice or immigration assistance, and nothing in the app or on this website constitutes legal or migration advice. We are not registered migration agents. For advice about your specific circumstances — particularly complex cases involving refusals, character or health issues, or appeals — consult a registered migration agent (MARA) or a qualified legal professional.

4. Accuracy and your responsibility

We work to keep our checklists accurate and verify them against Department of Home Affairs sources (see our Editorial Policy), but we make no guarantee that the information is complete, current, or applicable to your situation. You are responsible for confirming the requirements that apply to you and for the documents you lodge. VisaPacks is not liable for any outcome of a visa application.

5. Contact

Questions about this disclaimer: contact us